Shipping policy

Shipping Policy for Al Party Balloons

Policy Last Updated October 11, 2023

Thank you for shopping at Al Party Balloons. We value your business and strive to offer a seamless shopping experience. Here's what you need to know about our shipping policy:

Order Processing:
Once your order is placed, we promptly process it to ensure timely delivery. Upon dispatch, we provide you with a tracking number so you can monitor your package's journey.

Shipping Responsibility:
Once your order is dispatched and you receive the tracking information, Al Party Balloons is no longer responsible for the delivery of the item. The responsibility for delivery is transferred to the shipping provider you selected during checkout.

Experiencing Shipping Issues?
If you encounter any problems with the delivery of your order, please reach out directly to the shipping provider you chose. For your convenience, we've provided links to the customer service pages of popular shipping providers:

UPS: UPS Customer Service
USPS: USPS Customer Service
FedEx: FedEx Customer Service
DHL: DHL Customer Service

By selecting the appropriate shipping provider and following the link, you can report delivery issues, track your package, or address other concerns related to shipping.

Questions:
If you have questions regarding products or other aspects of your order (excluding shipping), please contact us at alpartyballoons@gmail.com.

Thank you for understanding and trusting Al Party Balloons for your party needs!