If you’re looking to return or exchange your order for whatever reason, next conditions will be considered:
- Return and Exchange 30 days from purchase date with receipt.
- Unopened and in sale-able condition. Seasonal merchandise no returns.
- Returned or exchange items transaction will be subject to a 15% restocking fee.
- Seasonal items are final sale and cannot be returned or exchanged.
- Discounted items are final sale and cannot be returned or exchanged.
To initiate a return or exchange, please visit our store with the receipt or send an email to firstname.lastname@example.org to get an authorization of the transaction. Refunds or exchanges will not be issued for unauthorized returns.
Any shipping fees the customer will need to pay.
1108 North Loop 336 W Suite R, Conroe, Texas, 77301
Helium Balloon: We are NOT responsible for manufacture defects. If balloon pops after customer leaves the store, we will not replace it.
Outside vendor balloon that explodes during inflation will not be replaced.
Discounted items are final sale and cannot be returned or exchanged.